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A New Galaxy

March 15th, 2013 1 comment

OK, the Galaxy S IV has been announced.

Among the useful features:

  • Micro-SD expansion slot (Apple should have done this from the start but is way too controlling)
  • 13-megapixel rear-facing camera (nice, but we’re kind of reaching limits on micro-camera usability—not to mention costs in file size)
  • Samsung’s HomeSync 1TB data cloud (nice, but everyone has a cloud now, and there are private solutions if you need more space)
  • 5" 441 PPI Full HD Super AMOLED screen (hard to go wrong with a hi-def screen of that size)
  • An upgrade to its S-Voice digital assistant (could be good, if it’s done right)
  • IR blaster (can use as remote control for other devices)
  • S Health: health tracker (good for many people, not for all)
  • 2600mAh battery

That last point is a question mark; Samsung poured so many new things that could eat up battery life that a better battery may not be able to compensate for.

However, when you review the list, one fact kind of pops out: most of this is like before but only more so. Better screen, better camera, better battery. As Henry Ford once said, “a faster horse.” Some people might adore some features, but nothing seems to be a game-changer.

Samsung also touted a slew of new features which are less obvious as crowd-pleasers:

  • Add audio to photos: actually, I seem to recall having this feature on a digital camera I had years ago. I found it pretty useless.
  • dual-camera view to take photos with both of the front- and rear-facing cameras at the same time: ummm, why? That’s nice for video calls, though that feature has been around for a while. As for photos and movies, do you really want your own mug in a frame stuck into the photo or movie? What for?
  • “Eraser,” to cut people or things out of photos: perfect tool for the jilted girlfriend! Seriously, this might be useful at times (if it works well and is not too hard to use), but I cannot image using it often. I can imagine it leaving obvious artifacts which scream “photo alteration” though.
  • S Translator, which translates messages in nine languages, including French, German, Italian, Japanese, Korean, Portuguese, and Spanish: Meh. I live in Japan, and probably wouldn’t use it too much. Not to mention, Western-to-Asian translation is usually so terrible as to be useless.

Then there are highly touted features that could present more problems than solutions:

  • “Smart Scroll”: tilt it up or down to scroll
  • “Air Gestures”: hover fingers above the handset to scroll
  • “Air View”: finger hover to see additional information
  • “Smart Pause”: pauses video if it realizes that the user is no longer watching what is currently playing on screen

These sound cool, but I have the feeling most people will eventually turn them off, or will want to before very long. “Smart Scroll” seems like something I would forever be cursing, like the iPhone’s “shake to undo.” “Air Gestures” is probably only useful if you have greasy fingers and don’t want to wipe them before touching the phone. Otherwise, actually using the touchscreen will afford greater control and precision. The potential for accidental scrolling seems way too high, and people who have used it report both oversensitivity and under-sensitivity.

“Air View” sounds like something that will mostly happen when you don’t want it to. And as for “Smart Pause,” there is, of course, the potential for it to work when you don’t want it to, or to not work when you do want it to. But more important is the question, do you want the feature at all? We do not often think about what our eyes are doing while a video is playing, but I’m willing to bet we look away more than we imagine, and do not want the video to stop when we do that.

So while there are some nifty features, nothing really jumps out and grabs you, and some things could even be a step backwards. I am reminded of the Japanese cell phones before the iPhone, which had tons of features… which you mostly could not or did not want to use. There would be cool-sounding bells and whistles which might make you buy the phone, but you would use them so infrequently that you would forget they were there, or be frustrated by having to learn the feature all over again when you want to use it.

The real question is, did Samsung look at the context of the whole user experience? That’s what Apple does: it tries (usually too hard) to create a smooth, seamless experience which makes everything feel natural and obvious. This often leaves the more controlling and techy amongst us to feel like we’re in a straitjacket, but for most users, it’s a good thing: just use it, be pleased with it, and otherwise forget it. With Samsung’s new features, it seems like so many things have the potential to get in the way of the user that one would have to carefully tune and adjust the thing to get it to work just so, and never perfectly.

That seems to be the consensus amongst reviewers. Gizmodo:

There has been a ton of hype and build-up to this device, and ultimately, it left us feeling cold. The S IV feels uninspired. There are small spec bumps from the previous generation and there’s a ton of software which will largely sit unused. There’s just no wow-factor here.

And ABC News:

The list of user interface innovations goes on, but they don’t amount to a coherent new way of interacting with the phone. Nor do they turn the phone into something that’s intelligently aware of what goes on around it. It’s more like Samsung is throwing a bunch of technologies into the phone to see what sticks. Sometimes, that’s how progress works, but consumers might not appreciate being guinea pigs.

We’ll see what the buying public thinks. My guess: Android users will mostly be happy with a new handset with some new features—exactly like iPhone users would be. But it probably will not make anyone who prefers an iPhone to suddenly start loving Samsung’s offerings.

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I Want Everything I Have Coated with This Stuff

February 13th, 2013 2 comments

Pretty amazing

Of course, it remains to be seen if this stuff is for real. Does it wear out after three days? Does it really perform like the demo, or is it rigged in some way?

Infomercial in three, two….

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Say Hello to Zune Surface

December 1st, 2012 4 comments

Pricing for the Surface with Windows 8 just came out: $999 for the 128 GB version, but you have to add $120 or $130 for a keyboard. That comes out to $20 or $30 more than a Macbook Air. That is not a good price point to compete with the iPad.

That price is for a gadget that essentially is a Macbook Air with a detachable keyboard and a higher-resolution touchscreen—or, in less charitable terms, it’s a device that can’t figure out if it’s a laptop or a tablet, and does poorly at both.

As a laptop, it is less elegant / more clunky than the Air, though it has virtually identical specs save for the slightly smaller touchscreen with a higher resolution. Oh, and half the battery life.

SurfpadairThey make a big deal about the thickness being 14mm, which is thinner than the Air at its thickest (the Air ranges from 3mm to 17 mm)—but what they fail to mention is that with the keyboard, it’s thicker. The “Touch cover” (a keyboard with little tactile response) is 3 mm, putting the fully-outfitted Surface at 17 mm, or exactly as thick as the thickest part of the Macbook Air—but the Surface is the same thickness all over, making it bulkier the air. Choose the 6mm “Type Cover” for Surface (which most people will prefer), and it becomes much thicker and bulkier than the Air. The weight is “under two pounds,” but again, with the keyboard, that will inflate, probably making it about the same weight as the Macbook Air.

Which means that it’ll be like a blocky, inelegant Ultrabook, but probably too thick to qualify for that slim status.

As a tablet, it’s going to feel worse than an iPad—a lot bigger, heavier, and clunkier. It’s got about 5% more surface area than an iPad (it has a wider aspect ratio), and even without the keyboard is about 50% thicker.

However, the real problem here is that Microsoft is trying to create a new category of device without defining it. The Surface is not a tablet, nor is it a laptop or an “Ultrabook” (Macbook Air imitation). It’s a hybrid. It’s not trying to be anything new, it’s trying to be two older things at once. And that’s not a good idea, because it compares unfavorably to both things it’s trying to outclass in the contexts they both inhabit.

Microsoft is trying to make people think that you get the best of both worlds. The problem is, they’re trying to mash together a car and a bicycle and they’re not getting a motorcycle. They’re getting something more like a small car with bicycle wheels and pedals.

When people get a laptop, they expect the best power, comfort, and convenience with the lowest price tag. The Surface has power, but comfort? With the larger, blockier design? You can’t use the keyboard when you want to use it as a laptop. That sucks. There’s a kickstand, but that works only when you use it on a table, so it’s not really a laptop, but a portable desktop. The keyboard detaches, but is that really convenient? To have to carry that around as well, sticking it on and off? I got Apple’s iPad cover, but rarely use it because it comes off all the time in my bag.

When people get a tablet, they expect something light, thin, and fun to hold. The Surface is not that. It’s too big, too heavy, too blocky. They expect to consume, so all the apps designed for authoring really are not an advantage. Seen as a tablet, with what tablets are used for in mind, the Surface is not a very good one.

When Apple made the iPad, they didn’t think like focus-group- and spec-oriented salespeople giving uninspired orders to engineers. They didn’t just take a whole bunch of features and try to cram them into a case. Apple worked organically. They looked at the concept of a tablet, and carefully considered: how will people use this? How will it be held? If I had this device in my hands, what would be my natural inclination in terms of what I do with it? Apple concluded that, with a hand-held tablet, people would consume but not author so much. So they steered design and implementation towards that idea.

As a result, Apple succeeded brilliantly with the iPad where Microsoft had failed for a decade. It was the same with the Macbook Air; they didn’t just jump on the netbook bandwagon when it rolled around. They didn’t just make a clunky, $300 piece of crap. They waited until they got it just right—and now, the market in netbooks has transformed into the market of Macbook Air wannabes, or Ultrabooks.

The Surface ignores all of this. Microsoft didn’t think organically, they just crammed a whole bunch of stuff into a shell and tried to make it work as well as they could. What you have is a machine with nice specs, but is not designed for anything specific. It works poorly as a small laptop, and not so great as a tablet either. It does not have a niche, except for tech fanboys and people who jump at new devices.

In short, it’s classic Microsoft. Because Microsoft has a huge publicity engine and can lean on the sales side, they will sell a decent number. But it will not be a threat to the iPad, nor to the Macbook Air. I may be proven wrong in a few years, but I do not think so; I think the iPad and the Air will continue to dominate, and the Surface will just be a second-rate device that most people have heard about but don’t see very often. If the device does not become a hit in 3-4 years, Microsoft will quietly put it to sleep.

In short: it’s a Zune. Six years ago, I actually overestimated the Zune, figuring that, despite its crappiness, Microsoft would continue to improve and improve it. Well, they did, for at least a generation or two. But a few months after the Zune came out, the iPhone came out. I pronounced the Zune dead, and was right. Even Microsoft’s persistence and machinery could not save that bad idea from the new interface Apple had created.

I believe it won’t even take a new idea from Apple to kill the Surface; I think the Surface concept is fatally flawed from the start.

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Microsoft and Hardware

October 11th, 2012 6 comments

Steve Ballmer:

With the Windows 8 launch on the horizon, Microsoft chief Steve Ballmer today outlined a future in which the company will dabble in software and hardware “to deliver a broad spectrum of Windows PCs, tablets and phones.”

Yes. Because their forays into creating hardware devices have been so successful in the past.

He continues:

Ultimately, Microsoft wants to deliver products that offer a seamless experience. “So right out of the box, a customer will get a stunning device that is connected to unique communications, productivity and entertainment services from Microsoft as well as access to great services, and applications from our partners and developers around the world,” Ballmer wrote.

Sounds nice. And so original, too. Too bad Apple never thought up anything like th—HEY, wait a minute!

Every time Microsoft has tried to copy Apple in making some new device or sales strategy outside of pure software, Microsoft has failed rather miserably. Heard much about Zunes lately? Been to a Microsoft Store? How many people who just can’t wait to get a new Surface tablet do you know? Or even have a Microsoft phone?

Naturally, Ballmer talked up Windows 8 as a way to achieve this goal. “Windows 8 unites the light, thin, and fun aspects of a tablet with the power of a PC,” he said.

All on the assumption that you can cram both into one unit. That people will accept a tablet, designed to be held in one or both hands, as a serious authoring device. Or will accept as a serious computer a device which is essentially a tablet with a bad keyboard, holding this to be superior in some way to a Macbook Air or Ultrabook.

It is, essentially, the exact same strategy they used when they tried to sell “tablets” which were really modded laptops, again and again, and failed each time, before Apple said, “a tablet is something you hold in your hand, and so is much better suited for consumption.” A strategy which worked where Microsoft’s failed, allowing Apple to now dominate the mobile market. So here comes Microsoft again, saying, “Hey, tablets are popular now! People are certain to buy our tablets-and-laptops-are-the-same-thing strategy this time!

Who knows. I could be wrong. Maybe with powerful enough chips, tablets acting like PCs will be all the rage. However, with Microsoft’s track record, something tells me not to have too much faith in their approach.

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Samsung Galaxy S III and the iPhone 5

October 7th, 2012 2 comments

The Samsung Galaxy S III is currently at the #2 spot in smartphone sales in Japan, with the new iPhone 5 in the #1 spot. Admittedly, the iPhone 5 just came out, while the S III has been out since May.

On the other hand, the iPhone is counted as 6 different phones—once for each carrier (SoftBank and Au), and once for each capacity (16, 32, and 64 GB). That’s why, in addition to holding the #1 spot, the iPhone 5 also holds the #3, #5, #7, #8, and #10 spots as well—6 of the top 10 spots on the best-selling list. The reason this unbalanced reporting is done is to prevent the iPhone from always being #1; ironically, it still gets to the #1 spot, and with new model releases, dominates the whole top ten.

The Galaxy S III, despite having two capacities, is listed as a single phone, thus strengthening the relative position in the ratings compared to the iPhone. That is likely the reason why the Galaxy S III is shown as beating out the old iPhone 4S, which still occupies the #4 and #9 spots, in addition to the #16, #22, #48, and #59 spots. Were the iPhone 4S to be counted as one phone as the Galaxy S II is, it would almost certainly take over the #2 spot from Samsung’s model.

The Galaxy S II, similarly, has multiple carriers, also not divided, thus giving it an advantage against the iPhone 4S, which also is listed as six different models. The S II, however, despite being a newer phone than the iPhone 4S, is languishing at #41 on the list.

This gives me the opportunity to also mention the little war that’s been going on between the two manufacturers, a kind of mini Mac-PC war, with users battling it out.

Overall, the fighting is silly. Choose the phone you like, and enjoy it. That’s what I tell my students when we talk about operating systems; they ask which is better, and after listing the advantages and disadvantages of each system, I conclude by asking them simply, “Which do you like better? Which one feels more comfortable to you? Are you satisfied or dissatisfied with the one you are using?” And then I point out that a lot of the determination is subjective, and is simply a matter of preference. The same holds for the cell phones.

What annoys me, however, is when people repeat Samsung’s pithy assertion that “Apple patented the rectangle.” A lot of trolls use it in discussions, and you know you have to ignore these pinheads. Nevertheless, it’s out there and should be addressed. Obviously, phones were already rectangles before the iPhone came out; to suggest that Apple’s innovations were so general and unworthy of note is laughable. Remember what “smartphones” were like before the iPhone? Probably you don’t; it’s easy to forget how hopelessly bad they were. Apple went over virtually every tiny little aspect of their design and function and remade them, most of these changes being significant—or at least significant enough for most cell phone makers to copy or imitate them.

Ironically, it was one of Samsung’s own documents that showed this up—a 126-point slide presentation showing how the iPhone’s design was better than Samsung’s S1, and how Samsung should copy Apple’s design decisions on each of these points. Here’s a representative slide:

Point126

Ironically, two of the points express how Samsung should copy the iPhone’s design, while a third notes that an effort should be made to avoid looking like they were copied. In short, copy the elements which make the iPhone stand out, then change the appearance enough so that it doesn’t look too blatant. Copy but don’t look like you’re copying. Little wonder Samsung lost in the U.S. case, and yet telling that it didn’t lose in Korea, not to mention elsewhere.

SamsungadAs a result, when one sees someone holding a cell phone nowadays, one often has to look carefully to determine whether it’s an iPhone or something else. Admittedly, the Galaxy S III is visually different to a greater degree, although I was chagrined and amused to discover that in my initial viewing of the ratings list I had mistaken the S III for another iPhone. Seriously.

Samsung also went on the offensive with an ad showing how much better the Galaxy S III is than the iPhone 5, at right (click for the full-size version). One may note that they used differently colored phones, and keep the iPhone off while the S III is on. I confused the two in the ratings list because both were black and shown activated. I don’t think it was a random choice to show them that way in this ad. It would have looked a lot worse for Samsung had they been side-by-side, both the same color, and both turned on.

The ad made these comparisons:

Samsungadtext

Samsung actually has some points here, but to a knowledgable observer, it’s clear that they’re not going for actual advantages, but instead are aiming to pad the list.

The screen is one point of difference, but is listed three times. The S III has a 4.8“ AMOLED screen at 1280 x 720, whereas the iPhone 5 has a 4” Retina screen at 1136 x 640. The final point—the resolution—is the only significant difference in most cases. People like big screens, but they also like small profiles. AMOLED gets you better contrasts and deeper blacks with lower power consumption, but Apple’s display has been rated as the best-quality in a broader range of points. And in the end, few will notice the difference in resolution. Advantage goes to the S III in most cases, but not by much.

Another three points are about the battery. The S III has more standby time. However, how many people let their phones remain idle for more than ten days? How many don’t recharge every day or two? Samsung brags about battery life in use; in some tests, the S III’s battery lasted longer, though nowhere near as much as advertised. These running times vary, and the advertised times are based on settings at minimum, which do not reflect real-world use. When the screens are set to maximum brightness and LTE is used, in fact, the iPhone 5 battery actually lasts longer than the S III. In normal use, the battery is more or less a wash. The only significant difference comes with the point Samsung moved to the end of the ad: replaceable batteries. If you find yourself forgetting to charge at night, or are such a heavy user that you run out of battery before you get home, this can be a huge difference (albeit a greater cost), but most people don’t need it. Advantage goes to the S III, but again, not by much.

The Samsung has 2 GB or RAM compared to 1 GB on the iPhone 5. An advantage, but then again, Android uses more RAM, making it more of a wash. Currently, the iPhone 5 runs perfectly well with the 1 GB, making the difference meaningless. However, in a few years, the new OS versions and software will tax that 1 GB. Advantage goes to the S III; by how much depends on the actual RAM requirements of software used. It should be noted that some variants of the S III only have 1 GB, however.

The real advantages of the S III are the removable battery, the ability to use SD storage in a meaningful way, and the larger screen, for those who like that and are willing to put up with the disadvantages involved (increased size and weight, less battery life). NFC is a possible advantage, depending on whether or not you can use it.

Some points are a wash; both do 4G LTE, both record 1080p video. The OS (iOS vs. Android) is a matter of preference.

Other points? Apple wins on weight and dimensions. You might note that Samsung “overlooked” the physical dimensions. The iPhone 5 is notably smaller in all three dimensions: 4.87 x 2.31 x 0.3 inches (123.8 x 58.6 x 7.6mm) for the iPhone 5, and 5.39 x 2.80 x 0.34 inches (137 x 71 x 8.6mm) for the S III. If you give the S III points for screen size, you have to give points to Apple for profile. Advantage goes to Apple, depending on preference.

Samsung’s ad also notes Siri, pitting it against Google’s “S Voice.” According to those who have used both, Siri wins hands-down.

Amusingly, Samsung touts their own “Standard micro-USB plug,” while calling Apple’s connecter “a totally different plug.” After having used it, I must say I love the fact that you can plug it in either way; I used to struggle with directionality a lot, and still do on the iPad. It’s a pain when you’re doing it just as you’re falling asleep, for example; it wakes you up. True, Apple is hogging all the revenue for the new connector, denying cheap copies to be sold for a while. But Samsung’s main charge, that it’s different, is bogus on the fact that Samsung has changed their own connectors more than a dozen times in the past 10 years; this is the first time Apple has change the plug in a decade. I would call this a wash.

After this in their ad, Samsung then proceeds to list 14 different features presumably unmatched by anything Apple has. As noted above, only two are significant: the NFC and the removable battery. Almost all the rest are specific features residing in a category which, if honestly compared with the iPhone, should allow for dozens more Apple features to be mentioned. I mean, really, “Tilt to Zoom”? “Turn Over to Mute”? Many of these are trivial at best.

How about iCloud built in? Shared photo streams? iMessage allowing texting to expand to other devices? Airplay video streaming? Find my iPhone? Apple’s VIP Mail feature, or “Do Not Disturb”? Facetime? These don’t count? Apple’s 700,000 apps don’t count? (OK, maybe 100,000 when you subtract fart apps. Ditto for Android, though.)

Then there’s security. Even with a jailbreak (which cancels out many of Android’s advantages), the iPhone is likely to be more secure.

Then there’s the hardware. Samsung uses plastic; Apple uses metal. I have never liked the cheap plastic feel of so many phones (including when Apple used it), and much prefer the more solid construction. Both use glass, but in drop tests, Apple fared far better than Samsung.

When I have been able to get my hands on an Android phone, I always test the touchscreen. Apple is noted for having the best sensitivity and fine control, and it shows. Relative to using the iPhone, I have trouble using screens of competing phones, and have seen the owners of these phones experiencing the same difficulty.

I have wanted to do a side-by-side with the S III, but ran into another difficulty: I couldn’t find anyone who had one. It made me wonder if it had come out already, but yes—it has been out since May.

And that’s what it really comes down to: preference. And back to: sales. See the ratings list I started this post with. Apple is hands-down the winner in terms of popularity.

One thing that I regularly do when I ride the train is to try to note cell phone use. In Japan, at least half the passengers are using them, or so it seems. When I do a count—how many are using the iPhone versus any other phone—I regularly come out with about the same result: about half the phones I see in use are iPhones. That’s versus every other maker combined.

In a country where the iPhone was supposed to be an abject failure, that’s saying something.

Categories: Gadgets & Toys, iPhone, Technology Tags:

The Difference Between K1 and K2

September 14th, 2012 Comments off

The iPhone is being criticized for not being mind-blowing; Timothy Lee of Forbes gives the rundown:

It has a faster processor, a bigger and brighter screen, supports LTE networking, and is thinner than its predecessors. It will doubtless prove to be a capable phone and a worthy competitor to the latest Android gear.

Still, judging from the Twitter chatter and early coverage by tech sites, what’s striking about the phone is what’s missing: a compelling story about what makes this phone better than its predecessor or distinguishes it from its competitors.

He then explains why:

Jobs instinctively understood that most customers don’t care about technical specs, they care about what you can do with a device’s raw hardware. Sometimes, if a new product had a particularly impressive technical improvement—as with the Retina Display—he’d come up with a whimsical brand name for the new feature and make that the focus of the presentation. But more often, his presentations would focus on small number of applications or characteristics, like Siri, that weren’t directly tied to any specific hardware upgrade but made the product dramatically more useful for ordinary consumers.

Had he been around, could Jobs have made the iPhone 5 sound more exciting? Maybe. Perhaps a focus on how much faster LTE is, like the old Mac-to-PC side-by-side presentations Jobs did showing a rendering process or something. Maybe Jobs could have made the new mapping technology a centerpiece.

But frankly, I doubt it. One of Apple’s disadvantages is that it is not competing against one company—Google and Android—it is competing against all other companies that make cell phones. It has to beat all of them out, and that’s an enormous task. Not only that, it has to beat all other phones combined. If one Android phone has features A and B, another has B and C, and yet another has C and D, the iPhone has to have A, B, C, D, and E to beat them. Not exactly a fair fight.

The biggest problem, I believe, is that we’re simply running out of features that knock our socks off. I noted this back in 2010 when the iPhone 4 came out:

One other thing that this makes me think of–there’s so much new stuff on this phone, what’s left to add to the next-gen iPhone a year from now? Seriously. It’ll be hard to make it much slimmer; doubtful they’ll up the screen resolution; no more cameras to add, or video functionality; no more wireless stuff to add that I can foresee. The iPhone 4 didn’t up the flash memory, nor did it add colors, so that could change, but those are relatively mundane “upgrades.” So, what could be added next year that could compare with this year? The iPhone 4 will be pretty damned hard to beat, even for Apple.

The 4S added Siri, but it’s not that easy to create iconic new technologies like that. The “S” upgrades are usually speed bumps anyway; the iPhone 5 was supposed to be one of those every-two-years major upgrades.

And that’s probably its biggest flaw: it didn’t live up to expectations. People have come to expect Apple to hit not just home runs, but grand slams every time. The iPhone is already such a good product, it’s progressively harder and harder to do even better.

This came more to light for me when a student in my class a few days ago asked if I was excited about it, and I gave my “Meh” response. but then they asked about switching from Android, and my response was much different. Students have handed me Androids in the past and I have played with them. They feel plastic and cheap. The touchscreen is less responsive. The interface is less intuitive. I know many people prefer Android, but the phones I have seen it on just feel inferior to Apple hardware and software.

From that perspective, it is my impression that the iPhone 5 is mind-blowing. I think you’re simply getting a much better product. However, coming from the heights of the iPhone 4S, it’s, well, also really good. But from that height, there just isn’t as much difference.

Another factor is Apple’s own popularity and how that has translated into leaks. iPhones in the past had some surprise. This one had zero. Nothing was unknown before the announcement. The taller profile and bigger screen had been known for a year or more, and parts leaks gave us a look at the entire exterior and much of the interior for at least a month in advance. We knew it was LTE from software clues. We knew about all the features in iOS6 already, including the panorama photo feature. The only things we did not know were some minor technical features, like the exact number of megapixels in the camera.

As a result, there was nothing that would surprise anyone who was paying attention.

Alas, a lot of this simply comes back to and down to perception. This was put rather cruelly to the test in this video:

Frankly, I hate videos like this. They play on people’s ignorance—which is the point, yes. But you know they edit out the people who either don’t see a change or who can easily spot that it’s not an iPhone 5. Worse, it plays on people’s desire to be on TV—some of the people in the video look like they’ve been asked to audition for an Apple commercial, and some perhaps think that this is exactly what they are doing.

Despite all that, Kimmel’s video has a point to make: people simply expect every new iPhone to be better, so they see it whether it is there or not. Basic human psychology. It doesn’t mean the new iPhone isn’t faster, thinner, lighter, and better—it just means these poor schlubs aren’t really equipped to tell the difference.


Anyways, I will probably go out and get my iPhone 5 pre-ordered today—SoftBank starts taking pre-orders from 4 p.m. For me, it’s not because I’ve gotta have it, it’s more because, well, frankly, it’s free and there’s no downside. If I thought the 5S or whatever will be out next year would be a quantum leap forward, I might wait, but there’s no special reason to think that. SoftBank subsidizes the entire price of the 16GB model in exchange for extending your contract another 2 years, which I would do with or without a new phone anyway, so I pay nothing extra for the hardware. Is essence, there’s no reason not to get a new phone. It would be turning down a free mini-computer, and while the 5 doesn’t blow me away, it is still a very, very nice product.

Categories: Gadgets & Toys, iPhone Tags:

The New iPad

March 18th, 2012 3 comments

Twopads

It’s been a day and a half since I got the “New iPad” (which, hereafter, I will refer to as the “iPad 3,” as “New iPad” is subject to confusion). Unfortunately, that does not mean I have had much chance to play with it–I got it at 9:30 a.m. and immediately had to leave for work, which ran from about 11:00 to 8:00 yesterday. Today was our anniversary, so much of it was dinner and a show (much better, but not iPad-intensive, naturally!), much of the rest reserved for caring for Ponta and doing some work.

Nevertheless, I have already used it enough to get a few basic impressions.

First of all, at least some of my comparison is based on two years of daily use of the first iPad, pictured above; I have barely even held an iPad 2 for more than a few seconds, so the design was fairly novel for me. The difference was immediately apparent in details like the bezel being far less visible. The iPad 3 comes across as noticeably thinner and lighter, something which an iPad 2 user will likely not feel at all. As you can see as well, the colors on the iPad 3 are more saturated; what does not show as well in the photo above is the fact that the iPad3 also comes across as having a brighter screen.

But what about the iPad 3 itself? How does it perform, especially in light of expectations? Well, let’s start with the negatives.

Maybe it’s just the first run before a full recharge, or perhaps it’s only the machine I got (or my prior iPad was exceptional), but my impression is that the battery life sucks. I was expecting a stronger battery, not a weaker one. I recharged it last night, and have only used it for a short time this morning, and already the battery’s down to 90%. My old iPad 1, even with all-day use, never got as low a battery reading as the iPad 3 got yesterday. Keep in mind that I am using the WiFi version, so there is no 3G or LTE to suck the battery dry. Nor was I using any graphics-intense software–just normal, everyday apps. I took a handful of photos and maybe ten seconds of video, and did not watch any video at all.

So, what the hell? I’ll keep my eye on this as I use the iPad daily, but if this keeps up, then maybe I should consider taking it to the Genius Bar at Ginza and asking for a replacement. I know people who get iPhones with the same issue–my iPhone lasts more than all day on a single charge, but others report that their batteries drain within a few hours of off-and-on use.

Next, Siri is a notable omission in the new tablet–for what reason I can only guess at. Maybe Apple’s servers are overloading, or they want to sell more iPhones, but there should be no reason that they leave Siri off of the iPad. Again, what the hell. They do have dictation, but I had to dig through preferences to figure out how to activate it–it is not on by default. It also needs a live WiFi connection to work, and that’s not always available. For example, I wanted to try it out in class yesterday to get a transcript of what I taught, but I was not able to get WiFi in the classroom.

When I was able to try it out, it was fairly good when I intended to make a transcription; I didn’t get a chance to test it out under natural conditions. However, I did try to use it to transcribe a video clip–I held it up to the speakers on my Mac as an interview played.

Did it work? No, not really. At least, not at a practical level. Even not counting the lack of punctuation (you can speak it to make it appear, though), the transcription was pretty bad, requiring a ton of correction. Not as bad as transcribing by hand, but not a whole bunch better, either.

Another problem: the transcription only works in 40-second chunks, and does not reveal in real time. So, when you are transcribing, you see nothing but a blank screen, and then after two-thirds of a minute, it snaps off, waits for a few seconds, then shows what it got.

40 seconds in not nearly enough for most transcription needs; to do anything meaningful, you’ll be needing to constantly be stopping as you get interrupted by the end of the time limit (they could at least include a countdown!), then having to restart when you activate it, and then go back and edit out the sentences which were cut off. Certainly, this will be useless for transcribing stuff like class lectures. Currently, I can’t think of any use for it considering the time limit.

Finally, that hot corner everyone has been talking about? It’s for real, all right. Yesterday, in fact, it felt like a good half of the unit was warming up. It’ll be great in winter, but I can imagine getting sweaty palms in summer.


Okay, that’s the bad news. Now for the good stuff.

The hardware is definitely far better… than the iPad 1′s. Again, I have no iPad 2 experience to reference against. However, I have one game (Civ Rev) that gets stuttery at times on my old pad, and almost goes too fast on the new one. The speed bump–and maybe the 1 GB of RAM (compared to the iPad 1′s 256 MB)–is immediately noticeable to be. I am even considering dropping six bucks or so on one of those HD-graphics games, just to see what it looks like…

The screen is indeed really, really good. I don’t necessarily agree with the reviews saying it is “awesome” or “eye-popping,” but it is definitely noticeable, and is noticeably improved. Here are some photographs of the two screens, taken with my digital SLR, showing the difference as well as I can represent it.

First, here’s an icon–and immediately you can see a huge difference:

I1-Ic-Cu-01 I3-Ic-Cu-01

Text in iBooks is remarkably more clear; for fun, I even added the same text from the same book in its paper form:

I1-Tx-Cu-02

I3-Tx-Cu-02

Bk-Tx-Cu-02

The iPad 3 gives even a paper book a run for its money in terms of clarity and readability; only those who, for whatever reason, cannot tolerate a backlit screen will not find the iPad 3 a reasonable replacement. Here is a closer look:

I1-Tx-Cu-01

I3-Tx-Cu-01A

Bk-Tx-Cu-01

Note that in the extreme closeup of the iPad 3, the pixels begin to become visible–but this is only due to the camera’s detail. Unless you have excellent vision, chances are you’ll see no more than the barest hint of pixels, and that only by bringing it right up to your face and straining a bit.

Here are comparisons with video, in this case, using the trailer from “Brave”

I1-Vi-Cu-02

I3-Vi-Cu-02

I1-Vi-Cu-01

I3-Vi-Cu-01

To be fair, the iPad 1 images use the 720p trailer, while the iPad 3 images use the 1080p version–but this is fair, since the iPad 1 cannot even load 1080p video (I tried), and 720p on the iPad 3 is less meaningful considering the available resolution.

One downside to the new screen: old stuff looks worse than before. While text in old apps displays sharply, and some graphics get smoothed out, some apps show marked pixellation when used full-screen. As someone noted, it’s kind of like watching old standard-definition TV shows on a new HD TV–the old stuff, which looked nice and sharp on an older TV, now looks really bad, as if it’s all out of focus. The effect is not quite as pronounced on the iPad, but it’s certainly something that stands out.

Other than that, everything about the new tablet feels excellent. Now that I have enough RAM to run it, iCloud works for me and is running on all my devices, finally. I don’t have to shut down and start up the device under iOS 5 like I did my old pad. As I mentioned above, the iPad 3′s screen comes across as brighter as well, with more saturated colors and slightly better contrasts. Compared to the iPad 1, the iPad 3′s look and feel are much superior–though the beveled edges take a bit of getting used to–it feels a bit like it’ll slip out of my fingers sometimes.

Overall, I am quite pleased, but hope that the down points will be helped over time. Maybe my battery’s performance will improve, maybe Apple will improve the dictation feature or even enable Siri, and possibly Apple will update the iOS to cool down that corner a tad. We’ll see.

In the meantime, I look forward to using the iPad 3 in earnest.

Categories: Gadgets & Toys, iPad Tags:

More DIY

August 5th, 2011 Comments off

In July, we built our second computer in the college’s Computer Making Club, and it works just fine. Core i5 2400 CPU, ASRock H67M mobo, 8 GB 1333 DDR3 RAM, 1 TB HDD, Blu-Ray reader. Not bad–the most powerful rig in the school, and it cost ¥50,000 (the semester budget for the club). Using last semester’s (the one interrupted by the earthquake) funds not spent on a whole computer, we could buy 3 Full-HD monitors and an SSD with the spare change. Maybe next semester we’ll trying SSD caching on a Z68 mobo.

Today, students from last semester’s club wanted my help building two computers for their friends. They bought roughly the same equipment as I listed above, but they really wanted smaller cases. We got all the parts, in duplicate, and spent much of today building the computers–I worked on one while the students copied my moves on the others.

We finished, and then did a test start–and nothing. Dead. No power, no lights, no fan movement, nada. We checked and re-checked the wiring, then checked it again. Everything was OK. Tried different cables. Tried both computers. Tried alternate arrangements for the power switch connectors, even tried using a paper clip on the leads. Nothing. I brought the club’s new rig, the one built in July, and ran that rig’s power supply wiring to one of the new mobos–nothing. We must have tried a dozen different things and nothing worked. For all we could see, we had two computers, both completely DOA.

Which didn’t make sense–two different computers dead in the exact same way? One rig having a dead part I could understand, but two different ones, having the exact same fault? I began to suspect that the students were sold defective parts–but that didn’t sound right, either. Even a dishonest distributor would not sell one person the same defective part twice.

We checked the instructions–but one of my main gripes about the computer world is that documentation sucks. As it did with this case–it said very little at all. Really fracking annoying.

Salvation came from a half hour of Googling the case, then the mobo–and I found someone who had the same problem and solved it by removing the motherboard from the case. Wires attached, just lift it from the case mount, and it worked, so the post went. So we tried that.

It worked.

From there, it was a simple matter of working backwards. If we set the motherboard down in the case, unscrewed, would it work? Yes. How about if we added this one screw? Yep, still works. Another one added, in that hole? Works. How about adding one more screw, here? Bango, no power.

After looking into it later, it seemed that a lack of insulation and the way the board was set up caused the mobo to be “grounded out,” whatever that means. This case was apparently designed so poorly–and did not include fiber washers–that in any case of this design, screwing the mobo in place on one side causes a ground-out. What’s more, they included a rubber “bump” which could insulate the board and didn’t mention what it was for. It’s listed in the parts, but no mention of how or why or when or where it is used. Seems to me that if your design so regularly causes power loss via “grounding out” and you know this well enough to add a part to deal with it, then you goddamn fracking better well mention it before your customers spend hours figuring it out, or worse, spend days ordering new parts.

So, because the case maker screwed up the design and failed to note it in the instructions, we spent two hours agonizing over the whole thing. Major pain in the ass. Sometimes you just want to find the corporate offices and kick these idiots.

Once we figured this out, it went like a breeze, although the BIOS showed a core CPU temp starting at 40°C and climbing to 55° or so, just in the BIOS. I read some posts saying this was relatively normal, and both rigs had the same readings, so I let it go but warned them to install the hardware monitors and keep an eye on the temps.

Not too shabby a day, but I could have done without the useless anxiety and frustration. All part of the DIY experience, I guess.

Fun with DIY

August 4th, 2011 1 comment

Rig01

The computer is now made and running smoothly. The specs:

  • 3.3 GHz quad-core Core i5 (Sandy bridge) 2500K, with 1MB L2 cache and 6MB L3 cache
  • Cooler Master Hyper 212-Plus heat sink
  • 8 GB 1333GHz DDR3 RAM (decided to go cheap on that)
  • Z68 Chipset on an ASRock Z68 Extreme4 Mobo w/ USB 3, eSATA, IEEE 1394, 4 video ports
  • 1TB 7200rpm SATA3 (6Gbps) WD HDD
  • 64GB SATA3 (6Gbps) Crucial m4 SSD used for caching
  • 750 GB SATAII WD HDD (partitioned so I can install Linux and Hackintosh)
  • 12x Blu-Ray burner
  • USB WiFi link

As you can see, I did not go whole hog. No discrete video card (I don’t do gaming), no high-speed DRAM (I toyed with going for 1600 MHz, but ultimately decided not to). Nevertheless, it is, if I may say, a nice little rig.

I had a scare with the CPU slot. Somehow, one of the pins got bent. I don’t know if this would be enough to make the whole rig not work, but I did not want to gamble. I carefully photographed it and got to understand exactly how it was bent (down and to the left), then used a pin (I know, conductive, but it was the only thing small enough) to caaaarefully coax it back into place. If you know how small and delicate those things are, then you know how nerve-wracking that was. However, I did it, and it worked in the end. (Or else it never mattered.)

Slot01

So I put the CPU in, and snapped the RAM into the slots. Then came the CPU cooler / heatsink. If you read the blog recently, you’ll know about my little misadventure with Dospara and Cooler Master; when the non-mismade part was delivered, I was able to start working on it. Usually cooler fans use those four damned pins which are hard to snap in. The first two go in OK, but the third is hard and the fourth is damned hard, and sometimes it’s not easy to discern if the pins are in right. The Cooler Master setup I got has a plate you attach to the back first, with bolts on the top of the motherboard making it easy to attach the fan up top; I like that arrangement much better.

I did not use the thermal grease included with the CPU cooler, instead going with some Arctic Silver MX-4, which was recommended. The Cooler Master plate-and-bolt attachment makes it better for applying the thermal grease as well–if you use the pins and have trouble, then there’s more chance you will detach the fan and ruin the grease application.

So the motherboard was then set; installing it in the case was not too hard, but, as usual, they did not give enough of the bolts the motherboard is seated upon. (Why do they always chintz on that?) In this case, a few screw holes were not properly made so that I couldn’t screw the bolts in all the way anyway. However, the board can be secured well enough even with a few points left unsecured.

Then came the drives. The case, a Gigabyte GZ-X5, has the nice locking clamps for the internal drive bays, so you don’t have to use screws. That’s a nice feature; just slide a drive into place, put the clamp on and turn a lever. Cool.

I hate how most cases handle the front panel and bezels, making them very difficult to detach, and having nothing in the instructions on how to do that. It usually involves reaching into inside recesses and tripping things you can’t see or grip very well; if you don’t know how to do it, you likely won’t guess, and most cases have sharp edges inside that make it dangerous even for those who do know how to do it. With the front bezels, it’s usually the case of pushing them outward until it feels like they’ll break. I slashed my pinky finger trying to get one of the 3.5“ bezels out so I could install the USB 3 front panel (with the SSD holder included). The optical drive slid in, no problems, but the hard drive bay walls were a tad too narrow and putting in the HDDs was a little difficult.

With the motherboard and drives in place, next come the cables. The motherboard came with 4 SATA3 cables (which work OK with the SATAII devices as well), so I had just the number I needed. The case has a 500W built-in power supply, and nice cables; hooking up to power was not a problem.

The cables for the case buttons and power were, as usual, tough to get in. The instructions are also, as usual, vague and unhelpful–for example, thinking I was following instructions, I put the case power-button connector switch on backwards. Is ”G“ (”ground,“ I assumed) the same as the minus polarity? So I had thought, but whatever, I switched it and it works.

Then there was the usual cable-securing, making sure the cables would not rest against parts or interfere with the fans, tying them off as best I could to keep them out of the way. I put the sides of the case back on–the side opposite the motherboard just fit, with the prongs from the heat sink actually touching the case, though not exerting any pressure. Could not have fit that any tighter.

So, I plugged in the power, monitor, mouse, and keyboard, and let ‘er rip. Worked perfectly. I installed the OS, still fine, so I went ahead and tried some more software.

Now, at this point, I was curious about the SSD caching–I did not, after all, see the SSD appear in the drive menu. I could see the drive in the Device manager, which reported that it was ”working properly,“ and I found a dialog box that said that disk caching was on, but it turned out that that was not SSD caching. I figured it out when I could not see my second HDD, and discovered that drives had to be initialized before they could be used. I am used to (a) external drives being pre-formatted, and (b) the Mac telling me this when it detects new drives, even when not formatted, and so hadn’t noticed.

This is when I figured out that I had not set things up right for the SSD caching. The BIOS needs to be set up for RAID, which should be done before the OS is installed. Argh. I would have to reinstall everything, starting over again. I tried switching to RAID and restarting, but it didn’t work. Then I found a page that suggested changing the registry–just two small changes from 3s to 0s–would allow RAID to be activated without reinstalling. I tried it, and it worked. After downloading the software from Intel (references to what software was needed were vague, and going through the zoo of versions on Intel’s site was confusing, but I found it), I was able to set up the cache. It works great–it actually worked better than ASRock’s demo, cutting my startup time from about 45 seconds to about half that. Startup is now almost like coming out of sleep mode.

[ Still, why can't documentation ever be halfway decent? This is a plague in the computing world if you want to do anything more sophisticated than common, everyday use. ]

I also tried overclocking, and am still working it up. I started with nothing, testing the CPU temps and voltage, researching what limits are (most say about 70°C and 1.5V), and then seeing how things ran (in case I did not apply the thermal grease correctly). It stayed under 35°C, so all seemed well. Then I set the overclock for 4 GHz (from the standard 3.3 GHz), where it has been running for a few days; temps not over 40°C; so far, so good. Next step will be 4.2 GHz. I understand that people usually find that 4.4 or 4.6 is a stable limit.

Not that the computer isn’t already fast enough for my current needs. Apps pop open with almost no wait time. However, I plan to do some image & video editing as well as some other CPU-intensive work in the future, so would like to see where I can take it. It will also be nice to have maxing-out capabilities in four years’ time when the hardware is older and a slower setup would be rendered useless.

The Blu-Ray drive works quite well. It takes about 1 minute per gigabyte, or about 24 minutes for a full disc. Considering that one disc holds the same as 6 DVDs (or about 35 CDs), it’s a nice way to back up files.

I have found a few problems with transferring files between the PC and my Macs. As usual, Windows is the problem point, but I was able to set things up anyway. WiFi transfers are too slow for big files, so I have been using USB flash memory or my external hard drives. However, there is a problem with supported file systems. FAT won’t support files over 4GB, but the Mac’s usual file system can’t be read by Windows. I discovered one new to the Mac–ExFAT, which supports files over 4GB and can be read by both OS’s. The Mac can read ExFAT formatted by the PC, but Windows doesn’t seem to see the Mac format (predictably).

So, for the future, Linux and then Hackintosh will get attempted, we’ll see how those work. But for now, I am getting reacquainted with Windows full-time (or mostly full-time), and rediscovering the pains it still presents. For example, why no ability to see folder sizes in list form? You have to hold your cursor over the folder icon, making it extremely difficult to figure out what’s causing the disk to fill up. You can get a utility like Folder Size for that, but seriously, it is such an obvious oversight in Windows, it is staggering that they haven’t addressed that yet. On the other hand, Windows 7 has a halfway-decent magnifying utility, and I must admit that the Aero Flip 3D feature is fun–though not as quick or as functional as the Mac’s Exposé.

Anyway, the whole thing is fun (more than it is frustrating) and educational. Saving a few bucks from what you would pay for a pre-made computer is almost beside the point.

Categories: Gadgets & Toys Tags:

Computer Stuff Came

July 7th, 2011 5 comments

Yesterday, I ordered a new computer. Most of it arrived today. It’s my first personal DIY–we’ve done two of these in the club I sponsor at school (third one coming soon), and I wanted a full-featured Windows box at home, for a variety of reasons, the primary of which is that I teach using Windows and so have to use it, and doing it virtually on the Mac can have its drawbacks. Another reason is that it’s new computer gear and (hopefully, depending on what problems may crop up) it’s fun.

The big boxes that just arrived are the case (a Gigabyte GZ-X5 with a 500W power supply) and the monitor (a BenQ G2420HD 24“ LCD display). Amazon put the rest in one box–a 4-core Intel i5 2500K at 3.3 GHz, an ASRock Z68 Extreme4 motherboard, 8GB (4GB x 2) of Kingston 1333MHz DDR3 RAM, a Western Digital 1TB 7200 RPM SATA3 HDD, and a Buffalo 12x Blu-Ray burner. I also ordered a Crucial 6GB SATA3 SDD drive to take advantage of the Z68 chipset’s SSD caching feature, but it’s from a third-party seller and might not arrive until the weekend.

The whole purchase set me back just a shade under ¥94,000, but it’s going to be a very nice rig when it’s done. Store-bought, the same rig would cost at minimum an extra couple hundred bucks even with a 2400 i5 and without the Z68 chipset–the cheapest BTO setup I could find. Everything else I found was much more expensive, even with similarly lower specs.

Now I know what I’m doing over the weekend…

What’s Wrong with That?

April 27th, 2011 1 comment

This is weird, at least to me:

Google says that 39% admit to having used their smarpthone [sic] while going to the bathroom….

OK, not “smarpthone,” that’s obviously just a typo. But first, why use the verb “admit to”? Is there something shameful about using your smartphone on the john? Heck, I sometimes take my iPad or even my laptop in there. Proudly!

The other odd thing is, only 39%? Does this tie in to the shame some people apparently feel? Using a smartphone would seem only natural, especially as it is an item we often carry with us and so is handy when no other material is available. I mean, really, some people resort to reading the labels on shampoo bottles; you’d think that people would be happy to be able to whip out their phone to play a few rounds of their favorite game or catch up on their email.

Instead of assuming that only 39% of people admit to using their smartphone in the bathroom, I would assume that 61% simply forgot to bring it with them.

Categories: Gadgets & Toys Tags:

WowMAX

October 7th, 2010 2 comments

Went to CEATEC today. Lots of cool stuff. Heard one piece of news that may make me change over: WiMAX, already tempting as an Internet-everywhere solution for $50/mo. for (theoretically) 40 Mbps, will be converting to WiMAX version 2 in 2012. The speed of the new wide-coverage wireless Internet? 330 Mbps. Yep–three times faster than current fiber-optic speeds offered in Japan. (Again, theoretically.) And it’ll work when you’re at high speed, like when the bullet train you’re on is going faster than 300 km/hr.

The portable, battery-powered WiFi converters (which take the WiMAX signal and translate it into WiFi emanating from your backpack or pocket) also are available, meaning you can have a mobile WiFi signal with you all the time (that you’re not underground) for your laptop, iPad, and even the iPhone if you want to keep the data plan charges to a minimum.

More on this later.

…And the Kitchen Sink in Five Weeks

September 2nd, 2010 7 comments

At least, that’s what it seemed like. Apple released just about everything else left, after all the product releases so far this year. The iPod Shuffle, Nano, and Touch; iOS 4.1, and a look at 4.2 for the iPad; iTunes 10 with Ping; Apple TV completely reworked, and AirPlay.

The iPods, perhaps, had to be reworked to keep ahead of the iPhone’s shadow, and there’s some pretty cool stuff–a lot of it for people who don’t want the phone.

iTunes 10 looks OK, but really it’s all about Ping. It’s a question as to whether it will actually take off, but frankly, it looks like a no-brainer. Me, I’m not so centered on my music, and I tend to stay with what I’ve had for some time. But I can see a lot of people doing this, and more significantly, use it as an engine to sell music. Bands can use it to popularize their music, and for people who are really into music, it’ll be with them quite a lot. Will it come close to Facebook or Twitter? If anything can, it probably will.

Between these products, it’s not a far stretch to say that Apple is keeping a pretty solid lock on the hold they have on the market by now.

But the potentially big thing is Apple TV. I didn’t used to want it. Now I kinda do. It’s affordable enough, and looks so versatile about content that I’d love to be able to have it there. My only problem is that I live in Japan, which is a crummy place for video content, alas. But even with that–and so much of what the product does closed off to me–I’m still thinking about this.

This could be Apple’s chance to finally have their TV box take off.

FInally, just a quick word about Apple’s streaming webcast: I like it. Not perfect–at some points, it sputtered and blacked out for a minute at a time, but it gave a great picture, high quality, despite streaming live–Apple is doing some pretty nice things with video. It looked perfect in its 850 x 480 window, and almost as good full-screen. Below are some screen shots, displayed here at 500 pixels, but they’re full-screen (1440 x 900) screenshots; click to see the full images. And it’s late, so good night!


Nanos

Steve

Lineup

Appletv

Categories: Gadgets & Toys, Mac News Tags:

Blockbuster vs. Bluster

July 30th, 2010 2 comments

Steve Ballmer on the iPad:

They’ve sold certainly more than I’d like them to sell, let me just be clear about that. We have got to make things happen. Just like we had to make things happen on netbooks, we’ve got to make things happen with Windows 7 on slates, and we’re in the process of doing that as we speak.

Well, Steve, we’re waiting. And so far, we’re unimpressed. Despite having a multi-year head start on cell phone operating systems, Microsoft was caught off-guard and only now–three years after the iPhone first came out, three and a half since it was introduced–is their own product, Windows Phone 7, on the verge of coming out… kind of, maybe before the end of the year. And remember what Ballmer said about the iPhone back before its release:

There’s no chance that the iPhone is going to get any significant market share. No chance. It’s a $500 subsidized item. They may make a lot of money. But if you actually take a look at the 1.3 billion phones that get sold, I’d prefer to have our software in 60% or 70% or 80% of them, than I would to have 2% or 3%, which is what Apple might get.

Oh, Steve. What a card.

What happened was that Microsoft was arrogant and miscalculated. It had a crappy OS, and mistook a lack of competition for excellence. It didn’t get cell phones, didn’t see the same potential Apple saw. And as a result, they were left sitting in the iPhone’s dust, wondering what the hell went wrong. They had to completely abandon what they had and start over from scratch, putting them years behind.

So, what does this say about tablets? Ballmer introduced a few running Windows before the iPad was introduced; nobody was interested. Probably one of the biggest problems is that despite appearances, Microsoft doesn’t have an OS for tablets yet. All it has is its OS designed for desktops and laptops, which is particularly unsuited for tablets. Ballmer said at the beginning of the year that tablets “should take advantage of the touch and mobility capabilities of Windows 7.” But Windows was designed for a single-point user interface, tablets run best with multi-touch. Microsoft is still stuck in the past in this regard. Back at the beginning of the year, Bill Gates said:

You know, I’m a big believer in touch and digital reading, but I still think that some mixture of voice, the pen and a real keyboard — in other words a netbook – will be the mainstream on that. So, it’s not like I sit there and feel the same way I did with iPhone where I say, “Oh my God, Microsoft didn’t aim high enough.” It’s a nice reader, but there’s nothing on the iPad I look at and say, “Oh, I wish Microsoft had done it.”

This shows one of the reasons why Microsoft was again caught off guard: it didn’t get tablets, just like it didn’t get the cell phone. Remember, Microsoft eschewed finger-based interfaces with cell phones right up until the iPhone became a runaway hit, thinking that people preferred using a stylus. Unbelievably, Gates still thinks people prefer a stylus over multitouch, and after seeing the iPad, still thought that netbooks would win out. With the iPad likely having sold around five million units so far, and aiming for 10 million by the end of the year, tablets–with the iPad predominating–are predicted to outsell netbooks within just a few years.

Ballmer now says that Microsoft will “make things happen” on tablets like they did on netbooks, but that’s not so likely. The way Microsoft “made things happen” on netbooks was to pressure manufacturers to replace Linux with Windows XP, until netbooks got powerful enough to run Windows 7. That’s not “making things happen,” that’s just throwing your weight around and (as usual) not really innovating anything. And on tablets, it’s not like Apple will be pressured to put Windows 7 on the iPad, not to mention that Microsoft will be up against Android tablets as well–and Google won’t be as easy a push-over as Linux was.

As usual, Microsoft got it wrong on its own, and is playing catch-up here. What else is new?

Categories: Gadgets & Toys, iPad Tags:

No Copying

March 19th, 2010 Comments off

Remember how the iPhone originally didn’t have copy and paste? And remember how critics, in particular Windows supporters making fun of the “Apple Fanbois,” put down the iPhone for not having copy and paste?

Guess what the Windows Phone 7 OS won’t have?

Some people are not happy. And this is not coming from somebody who was OK with the feature missing from the iPhone; I commented on the iPhone’s lack before (2008: “[a] negative … makes no sense,” 2009: “This is a biggie … they needed this”).

Microsoft’s explanation of why they’re not including it: people don’t use copy and paste. Yeah, I thought that was an exaggeration myself. But Gizmodo has the goods, including a recording of a Microsoft guy telling them that:

Microsoft says leaving clipboard operations out was a conscious design decision based on user research showing that people don’t actually use copy and paste very often, and that instead 7 Series features a systemwide data detection service which recognizes things [l]ike phone numbers and addresses so you can take action on them. Third-party apps can hook into this service, so that an email address can be routed to the email client of your choice, but there’s no copy and paste functionality. We specifically asked about Office and OneNote, and we were told that Microsoft’s research shows that people mostly want to view and comment on documents, not move things around. We also specifically asked if copy and paste was coming later and were told no, although we’d guess that it’s at least being worked on for a future version.

Wow. Did Apple ever say anything that stupid? I don’t recall anything like that–I believe Apple just didn’t say anything either way in their infuriating, cat-like take-it-or-leave-it attitude. But telling people they don’t use it is as arrogant as it is wrong: the point is not that people don’t use it every day, it’s that when they do use it, it is a huge convenience and saves a lot of trouble. Instead, Microsoft says that it’s sufficient that the phone smart-detects phone numbers and addresses and allows actions to be taken on those–something the iPhone

Oh yeah, and no multitasking for third-party apps, either. I think a few Windows fanboys have had choice words for the iPhone in regards to that as well.

Update: Microsoft, no doubt in response to the reactions everyone has been giving, is now saying that they “will continue to improve our feature set over time based on what we hear,” leaving the door open for copy-and-paste to be added. Interesting how the official line before the public reaction was that they simply were not going to have the feature. How did this really not occur to them in the planning stage? Did they completely miss the two-year firestorm of criticism over the iPhone’s similar lack?

Categories: Gadgets & Toys, iPhone Tags:

Windows Phone Series 7

February 17th, 2010 5 comments

Named only as awkwardly as Microsoft can name a thing, the new Windows Mobile OS is out, and making quite a bit of a fuss in the gadget community. What strikes me is that virtually everyone on the major tech sites is raving about this, saying it’s the greatest thing since sliced bread–and virtually no one is panning it. Looking at all the major sites, I can’t find a single person saying, “I don’t like this.” Which is immensely suspicious, because somebody always hates something new, and it’s not like there’s nothing to criticize about the new mobile OS. It’s almost as if people feel obligated to give the product raving reviews, either out of guilt (I don’t want to seem unfair after praising Apple’s products), relativism (this is great because it’s far better than WinMo 6.5!), or simply because it’s not by Apple.

The WPS7 (seriously, what will become the shorthand for this thing?) is based on the Zune, using its interface style and including the DAP within the new structure. Notably, Microsoft doesn’t want these to be called “Zune Phones,” for obvious reasons. Not that the Zune HD was bad–it was Microsoft’s first good version of the machine–but it was way too little, way too late, after having established a very bad image for the brand name. They have not banished the Zune name, but they are definitely burying it somewhat.

Microsoft definitely did a several things right with this OS. The design elements are very well done, taking the best from the Zune and adding more good stuff. The elemental colors are a Microsoft standard, but they are done with a classy, understated elegance which is hard to dislike. There are cool animated transitions that dazzle, at least at first. Microsoft seems to be adding Office functionality, but not much is out on that yet–if you can view and edit Word, Excel, and PowerPoint on this, it’ll be a huge plus (albeit difficult on such a small device). But Microsoft’s smartest move is making the phone integrate seamlessly with social networking features, bound to be a big hit with the younger crowd–the one especially into the iPhone right now. And that’s a big giveaway–this is not aimed at Microsoft’s usual business crowd, this is a broadside directly aimed at the iPhone’s user base. Centering the OS around activities, defined under ‘hubs,’ Microsoft is trying to make this a user-centric, experience-based machine.

So, is it as good as everyone is raving? One very telling point is found in all the praise. There are several recurring themes that are common to the gush:

It’s not the piece of crap WinMo 6.5 was. This should be damning with faint praise–almost nobody liked the previous version of the OS. A blind chimp with Tourette’s could have designed a better OS for a touchscreen phone. But the improvement is commonly touted as a big deal, though usually with the added note that, “it’s not only not a piece of crap, it’s actually pretty good.”

It’s got great graphics. Fair enough–a lot of people loved the iPhone for similar reasons. The thing is, the same people now in love with the eye candy were the same ones dismissing it with the iPhone. The iPhone persevered because it functioned well in real use, something that only a few people issue caveats about concerning WPS7.

Praise for the same things the iPad was knocked for. Many are praising the WPS7 for borrowing an existing (Zune) style and functionality, something the iPad was criticized for. Nobody is saying, “Oh, it’s just a phone version of Zune” like they’re saying that the iPad is just “an oversized iPod Touch,” despite both going well beyond the original models in functionality. Similarly, people are avoiding criticism of WPS7 for things they gnash their teeth at where Apple’s products are concerned. No multitasking? We’ll mention it, but not whine about it like we’re doing with Apple’s gear. No Flash? Oh, who cares? In fact, nearly all potential points of criticism are muted, where they were highlighted not just with the iPad, but with the iPhone since it was first announced. Paucity of apps? Lack of an SDK? No details on major elements of the product? These were major complaints raised again and again after the iPhone was announced, and yet no one seems to mind or care much with WPS7. Why not? Then there’s the ecosystem: a major complaint about Apple mobile gear is that Apple controls it. Well, WPS7, with it’s hub-rather-than-app focus, seems designed even more to lock in control by Microsoft–but nobody’s getting on their high horse about it. Why not? Why fall all over Apple for all of these things, and then just a few weeks later have no objections when Microsoft comes out with a product with the exact same features? just about the only criticism I can find about WPS7 across more than one site is for the name. Even under the incredibly positive hype when the iPhone originally debuted, there was still far more focus on the negatives than Microsoft is getting now. Is this an IOKIYM deal?

Praise for nothing new. “You can see how many emails and phone messages are waiting right on the main screen!” Um… that’s been on the iPhone forever, dudes. “It’s minimalist!” Same deal. “It has a touch screen, multitouch no less!” Uhh…“It has cloud computing!” OK, maybe all of this belongs under the “It’s not the piece of crap that WinMo 6.5 was” category.

Unreserved Praise without hands-on. In contrast to people hating the iPad despite testimony that you need a hands-on to appreciate it, people are gushing about the WPS7 without really experiencing it. From Microsoft’s “Mojave” campaign, we know full well that Microsoft is very good at making their product look 100% better under strictly controlled conditions.

Finally, one should note what is absent from the praise: the OS’s functionality and ease-of-use. Everyone is talking about the appearance and the features, but no one seems to be talking about what it would be like to use it. Nobody is saying that it looks like it’s easy to use. Nobody is mentioning the smart design of the menus, or how simple it would be to navigate. All this despite the essential information on that being out there in full view. And I think the reason is because functionality seems to be the major flaw in this device. It’s designed to look cool, not to function well.

This is where the iPhone excelled: ease of use. Turn it on and there are the buttons. Flipping the screen to the next page is easy to learn. That’s it–the user takes over from there by adding the apps that they want and arranging them how they like. The iPhone is designed to be easy to understand, easy to use. It’s designed to simply function and then get out of your way. Lest we forget (and it looks like people have), that was the revolution that the iPhone brought: smartphones made simple.

The WPS7 seems to be oblivious to the design philosophy.That stands out right away: both the iPhone and the WPS7 OS try to be cool, but the WPS7 OS tries to be cool for the sake of being cool, at the expense of functionality. That’s a big no-no. When Apple has cute animation features, it stays within the confines of functionality; for example, when you scroll to the end of a list on the iPhone, it goes a little beyond the end so it can “bump” against the bottom and spring back. That’s a cutesy animation, but it is also functional and stays within good design parameters. It’s a visual reminder that you’ve reached the end of something, and it doesn’t detract in any way. When you want to rearrange app icons, they shake. Again, cutesy, but functional–it tells you that you’re in layout mode. Look at almost every animation in any Mac OS, and you’ll find that it conforms to this basic philosophy: in some way, each animation dovetails with the function.

Looking at the WPS7 animations, I see something comepletely different: cutesy animations purely for the sake of looking cool. For example, sometimes you tap on something, like a name, and it moves in an arc to a new location on the screen. For what purpose other than to be snazzy? Not much. How does that inform you about what you’re doing? Not at all. Then there are the too-wide scrolling screens, with five or six times more content than can show on the phone at once, where you have to wipe back and forth several times to see what’s there. the number of panes is not standard for any area, so you’ll be constantly wondering how far it goes. Worse, there’s no index from which you can jump to the part you want, nor any indicator to see what all the parts are. Then there’s the thing about a sliver of the next area being visible at the edge–which to me feels like a design flaw, not a feature. It’s a counter-intuitive way of handling what is essentially a bad design idea: presenting too much information in too small a space.

Then how about navigation? The WPS7 seems to have a steep learning curve–you have remember what’s buried in the too-big panels and get accustomed to a non-linear fashion of moving around. It does not look like the simple, easy interface that makes the iPhone stand out. Again, that was it’s big point–before the iPhone, smartphones were a dizzying maze of functions that took forever to learn. Most users didn’t access even a small percentage of the features for that reason. The iPhone was a hit not just because it looked snazzy–that was a plus, not the main point. It was a hit because it made using your smartphone easy.

People seem to have bought into the criticism that the iPhone depends primarily on eye candy, and Microsoft seems to have completely forgotten the simplicity part of the equation. While people who hate the iPhone or love social networking may be willing to accept WPS7′s design flaws, it could be that many will not. Or perhaps I am overestimating the apparent complexity of the OS. But I still ask the same question: why aren’t the tech sites talking about this? Does Microsoft get a bye simply because they’re not sucking as bad as usual? Is it the Apple guilt syndrome?

One last note: everybody is oohing and ahhing the animations now. Will they still be smitten when they’ve had to use this interface for a month or more? Like the “blink” tag, animated GIFs, and Flash animations, such overstated cutesyness is initially fun or even impressive, but after using them for a while, they positively grate on you. I can see the WPS7 animations doing the same thing–especially since they are not in the least bit functional. Hopefully, Microsoft will give you the ability to turn them off if you prefer.

As I’m sure someone will point out, this review will be suspect coming from me. I have a long history of liking Apple and not liking Microsoft, and own Apple stock to boot. So by all means, take this with a grain of salt–but that means to question it rationally, not to dismiss it out of hand. While I have been described as a “mindless” Apple fanboy, I beg to differ–my enthusiasm for the iPad has been expressed in great depth on this site in very specific terms regarding the design, function, and potential of the product. Far from just, “Oooo, something new from Apple, it’s gotta be kewl!,” I looked at it with the same initial skepticism I did with the Apple TV, with pretty much every Apple mouse that’s come out, and with Apple Mail app. If the WPS7 phone is much better than I think, please explain in terms as specific as those expressed above.

To help get a better idea, you might want to see this live demo, under less-controlled circumstances but still without letting non-Microsoft hands touch the device. Even with a trained and practiced Microsoft rep handling it, note how much trouble he has. Not a good sign. Microsoft does, of course, have 10 or 11 months to work out the kinks (huge lead time, that). Also note how the guy ignores a few specific requests to show features.

Categories: Gadgets & Toys, iPhone Tags:

Why the iPad Is Deceptively Good

January 31st, 2010 5 comments

A lot of people are panning the iPad, voicing a variety of complaints. It’s not revolutionary, they say; there’s nothing new here, it’s just a giant iPod Touch. It’ll be too heavy, too awkward, I don’t see how I will hold it or use it for such-and-such an application. It doesn’t replace other devices like the iPhone did, putting the features of the cell phone, iPod, and PDA all in one place. There’s no multitasking, no front-facing camera for video conferencing, there’s no USB or video out without an adaptor, no HDMI at all, and Flash doesn’t work on it. The battery can’t be replaced. The screen is a bad aspect ratio for watching widescreen video, I hate touchscreen keyboards, and an LCD monitor is bad for my eyes when I read. And the name is terrible, just look at all the feminine hygeine jokes.

So, the iPad is the biggest disappointment in history relative to its hype, right? From how these people are complaining about it, you would think so. It seems like articles based on the “iPad sucks” thesis are in vogue now. The question is, are they right? Is the iPad being trashed for good reason? Well, you can easily see from the title of this blog entry that I disagree. So let me explain why. It helps to break down the complaints into categories: lack of features, lack of novelty, and the user experience.

Lack of Features

Many people are upset that the iPad lacks many things they expected. This is often because they heard about such features in pre-release rumors, and came to think of them as part of what the iPad should be. It has a powerful enough CPU, so there should be multitasking; why won’t Apple support Flash animations; the device is a natural for video conferencing so where’s the camera; and why doesn’t it have the ports I want?

There are three answers to cover all of these questions. First, some features are software-specific, like multi-tasking. As with the iPhone, multitasking can and will be added with a software upgrade. If you get an iPad today, expect improvements to come without having to purchase a new device. Just like early iPhone adopters eventually got features like the App Store and cut-and-paste despite them not existing on the original device, your iPad will similarly receive updates, and multi-tasking is an obvious one–not to mention that it is implied in OS upgrades even now being tested.

Second, some physical features were not included in the original model, but they will be eventually. Yes, there’s no camera–but you can fully expect the feature to come with a future model. Again, just like the iPhone originally had no GPS, no video camera, and no compass, the iPad comes with a relative paucity of features. This was an obvious thing to expect; I predicted it myself in a blog post published ten days before the iPad was announced. This is simply the way many products are released. If you feel that a front-facing camera is a must-have, then simply wait for the next model to come out.

Third, some features were not included for design and esthetic reasons. We all know that Steve Jobs is a stickler for seamless designs; it’s the reason he never added a separate, physical right-click button to any Apple mouse. Few people agreed with him, and maybe this aspect of his design preferences is unnecessarily off-base. But this is part of the overall package, both the good and the bad, and what it means in the end is just that there’s no seam for a removable battery, and fewer ports along the edges. Fewer ports may also be a pricing or manufacturing concern, but whatever the case, most of these issues can be worked around, or don’t matter as much as many may think. You can add USB, SD card, and video out with adaptors. HDMI adaptors may come in the future (just as third-party HDMI adaptors came out for the MacBook Pro), but VGA should suffice in most situations if you want to use it as an output device. As for the battery, ten hours is more than almost anyone would use the device in a single day, and plugging in the device to recharge at night is not a hardship.

Some people complain about the lack of sufficient storage. I myself am peeved by Apple’s pricing tiers: $100 is way too steep for an extra 16 or 32 GB of memory. They clearly want to lure people in with the base price, but get them to end up spending the extra cash on more memory after having decided to buy one. However, there is a possible reason why the amount of internal storage won’t matter as much: networking. The iPad is not designed to be a storage device any more than the iPhone is. You don’t store your entire film and music libraries on the iPhone, you leave them on your main device and then sync the media with iTunes; same with the iPad. With the iPhone, wireless syncing was not included due to certain issues, battery life being the most significant. With the iPad, that may not be an issue. If you need a file, then from what I hear, you will be able to get it from your main computer using the WiFi network. Most stuff will be stored over the network, and so more storage on the iPad won’t be a big issue.

That leaves the lack of Flash support, and that was not an oversight: Apple intentionally left it out. They did so because they see Flash as more of a vulnerability than a benefit. Flash is slow, buggy, and opens up security holes. Personally, I detest Flash; although it can be used beneficially in controlled moderation, most Flash designers go way overboard, creating a web-surfing blight unmatched by any other, including the animated GIF and the “blink” tag. Apple is right to abandon it–and not just because it would open up the iPhone and iPad to hacking attacks, which is a good enough reason by itself. Flash is so Internet Explorer 6, it’s the Floppy Disk of software. Apple abandoned floppies years ahead of Windows PC makers, and they are similarly ahead of the curve where Flash is concerned. HTML5 is where it’s at.

IducttapeLack of Novelty

The next category of complaint is that the iPad isn’t revolutionary. We again see the problem–once more, as I predicted before the iPad was debuted–where expectations raised by the rumor mill led to disappointment. Everyone was looking forward to something completely new, a revolutionary OS or a stunning new design. Instead, Apple came out with what was essentially just a big iPod Touch. Why did it takes years for the Apple design team to start from scratch several times over to come up with something so basic?

It helps to remember that Apple’s challenge here was not to make something completely new and unexpected; Apple’s challenge was to make a tablet computer that would be practical and fun to use. People just assumed that this would naturally involve something new and revolutionary. I was personally nervous about the rumored “steep learning curve” of the tablet: if Apple made it too revolutionary and different, then people might not be able to use it. Just look at the iPhone’s touchscreen keyboard–hardly a huge new concept, but people freaked out at the idea.

The lack of novelty in the iPad might be explained by the old saying, “That’s a feature, not a bug.” As Steve Jobs pointed out in the unveiling, there are about 75 million people who will know exactly how to use this device from the word go. Apple chose the exact opposite of a steep learning curve, and once you think about that in light of the challenge of making a tablet computer easy to use, it makes perfect sense. The iPad is not intended to wow you with its novelty, it’s intended to be comfortable and convenient. People who complain that it’s just a big iPod Touch are completely missing the whole point of this new device.

One other consideration along these lines is the iPad’s place in the spectrum of usability. Many have noted that it doesn’t replace anything, save possibly for ebook readers. The iPhone, for example, replaced the need for lugging around a cell phone, PDA, ipod, digital camera, and video recorder. That’s wonderful, but that doesn’t mean that every device has to accomplish the same goal. The iPad was not design to replace existing products, it was designed to fulfill an existing need. That need was for a mobile device which was more capable than a smartphone, but easier to tote and carry than a laptop. It may not be the widest category of need you can imagine, but a lot of people will greatly appreciate and desire exactly such a device. Students will go nuts over what this will do for textbooks, for example. People who want color, backlit ebook readers will love it. How many people have complained about laptops being too heavy, or burning their legs with the excess heat, but can’t do what they want on a tiny smartphone screen? And then there are the uses that nobody thinks they need right now, but the iPad will open up for them–a holy grail in product design.

The User Experience

That brings us to the last category of complaint: it looks like I won’t like it. It looks too heavy and awkward to hold, the size is wrong, the screen won’t be good for me, the touchscreen keyboard is no good. The problem is, people who have only seen the device and have never held one in their hands are already making judgments about what it feels like to use one. That may be why almost all of the criticisms are coming from those who have never had a hands-on with the device. Look at the reviews by those who have played with the device, however, and you’ll encounter the same advice that Jobs gave: you have to use it before you understand how right it is. Once you use it, you may find that your concerns were unwarranted or have easy solutions. It may be heavy, but so are some books; we compensate by holding such objects while resting them on our laps or whatever surface is available. The touch keyboard may seem awkward, but so did the iPhone’s, and most people seemed to have little trouble adapting to that. I myself took just a few hours to get used to it, and now type on my phone almost as fast as I do a full-sized keyboard (a miracle relative to the numeric-keypad hell that I avoided for so long). The screen may be brightly backlit, but that’s what the brightness control is for.

This is not to say that the iPad will be for everybody. Some will never get used to a virtual keyboard; others will never be comfortable holding it; many may be bothered by any level of light from a backlit LCD screen; some may hate the design and esthetics, or may never get over their high expectations from the pre-launch days. Apple has always had its haters, and always will. That doesn’t mean that the product is bad or doomed to failure.

Dispelling Criticisms Is Not Proof of Excellence

You may have noticed that I have spent the entire blog post so far explaining why the negative reviews are off base, and have not really explained why the iPad is “Deceptively Good,” as I claim in the title. So let me take a whack at it. The answer lies in two aspects: the user interface, and the product’s future potential. Both are inextricably linked, and both are right now vastly under-appreciated.

The UI

OlduisWhen the first “personal computer” came out, it was fully a geek’s plaything. The Altair computer had no monitor, no keyboard–just a few rows of switches and blinking lights to allow for communication in binary code. Very few people could actually use one for anything. A few years later, the “trinity” of PCs–the Apple II, the Commodore Pet, and the Tandy TRS-80–introduced a “CLI,” or a text-based interface. You either remember or have somewhere seen the old “green-screen” text displays. This allowed people who were not comfortable in binary to use the machines, although you did usually have to learn the language that the computer understood, which still kept most people too distant from the PC experience.

It only took seven years after that for the first commercially popular PC to use the GUI–the graphics user interface with visual metaphors like the Desktop, folders, icons, and menus–that we have become so accustomed to. The GUI was a godsend because it made the computer interface more recognizable, something we could relate to more easily. We understood that a desktop is a place where you begin your work, that you choose from menus, and that folders contain documents. Suddenly, almost everybody could use a computer, and PC sales took off. But we’ve had the GUI for a quarter of a century now, and it’s beginning to show it’s age. What’s next?

The answer is multitouch. Using a mouse may be a step up from a text-only interface, but it is still uncomfortable and clunky. Surely you have seen people trying to move something on the screen farther than their mousepad gives them room for, and clumsily attempt to pick up the mouse and reposition it–in fact, you may well have been that person, several times. The flaw with the mouse, and the trackpad as well, is that you are not directly controlling the content on the screen. It is one step removed from a “hands on” experience.

To get a good sense of how significant that is, try drawing a picture. Do it on paper first–I draw a pretty good Snoopy, for example. Then open a drawing app on your computer, and with the mouse, try drawing the same picture. You’ll most likely find the results appalling. A trackpad may not fare much better, unless you’re experienced at it. Whenever your hands and fingers are removed from the immediate action, you lose dexterity and control. Current cursor devices like the mouse and trackpad are remote devices; multitouch allows direct access, which is far more natural, comfortable, and accurate. However, you won’t realize this until you’ve actually used a device like the iPad where multitouch comes into far more appropriate use than it does with the smartphone.

The problem with multitouch is how the screen is placed when you’re doing your hands-on controlling. A desktop screen is much too distant, and even a laptop screen would require holding your hands out in an unnatural fashion. A smartphone screen is more suited for that, but it’s too small to do much with. The tablet PC is, if you’ll forgive the cliche, just right. Anything you control with your hands has to be in your hands. Yes, there are disadvantages, but the payoff in control will far outstrip any of those.

A good example is Apple’s multitouch trackpad on the MacBook Pro. When it came out, I thought it was cool, but not really revolutionary. I figured that I’d be able to do a few new things on it, but did not expect it to change they way I use computers. However, I only recently realized that I had completely stopped using a mouse–something I had depended upon for years with previous laptop models. The multitouch screen is the next step up from that; after getting used to it, you’ll laugh at how clunky a mouse is. But the catch is, you won’t realize it until after you’ve used it for a while. The true utility of the touchscreen sneaks up on you.

One Word: Potential

That brings us to the real promise of the product. A lot of people look at the iPad’s current state, and what we already know about using iPhone apps, and see that as the end result. That’s a big mistake. What you have seen is only the beginning. Most of what the iPad will wow you with hasn’t come out yet.

To get a better sense, watch the keynote, and pay special attention to the software demos. Pay attention to how Jobs used the photo viewing app. Watch what Phil Schiller does with programs like Numbers and Keynote, how the multitouch comes into play. Watch the Nova game demo, and note the grenade-throwing and door-opening gestures. Be sure to watch the users’ hands, not just the screen. These are just a few examples of what can be done, but there is far, far more. It is limited only by what software developers can come up with, and you’ve seen the amazing stuff people have come up with on the iPhone App Store. The closed ecosystem provides a sheltered environment which not only helps prevent malware incursions, but slows piracy so that apps can be sold more cheaply. But most significantly, it allows the individual, the small-time software tinkerer, to immediately offer their wares for sale in one of the biggest marketplaces in the world. And now the iPad blows that wide open by combining the novel and powerful multitouch interface with enough real estate to make almost anything possible.

I can appreciate the benefit to apps whose layouts have traditionally been hard to control, like Filemaker Pro for instance; creating, resizing, and placing fields and buttons has always been a bit of a pain. I can easily imagine multitouch being used to make that not only easier, but a lot of fun to boot.

Conclusion

The features most people have focused on so far–the music playing, movie viewing, browsing and email, and even the ebook reading–are all just background. They are little more than examples of what can be done with the machine. Once you take in the full potential of the device, you will come to understand that the concerns people are airing today miss the point entirely. Panning the iPad because the screen size doesn’t fit the aspect ratio of certain movies is like saying that your Porsche is abysmal because the gas cap is the wrong shade of grey. The iPad is way, way more than just one application. Watching movies on it is a perk, not a raison d’etre. Same goes for many of the other concerns.

Apple’s mission was very simple: make a platform, and they will come. The idea was not to introduce something with whiz-bang flashing lights that would knock people’s socks off, it was instead to do what computer makers have been trying for nearly a decade and failing at: creating a tablet computer which has enough going for it that it can succeed as a product category. Apple has, by all appearances, succeeded in doing that. By building on the achievements of the iPhone platform and the introducing full-scale multitouch UI in a low-cost product where that feature can flourish, Apple has created something which is truly groundbreaking.

Remember, ground-breaking innovations are not always appreciated or understood when they come out. A lot of people sneered at the original Mac, many thought the iPhone would fizz out after the buzz dissipated–heck, even the PC itself was dismissed as an expensive toy at first back in the late 70′s. So don’t count the iPad as DOA before it even arrives. It’s far more than it seems.

Hey

So, by now, you have probably thought, “If you’re criticizing others for coming to conclusions about the iPad sucking before they get their hands on it, how can you claim that the reverse is true if you’ve never held one yourself?” Well, you got me. Part of it is an educated assessment–I’ve been looking at this kind of technology for a while. But that’s not enough.

Call it an article of faith.

Ballmer Again

January 8th, 2010 1 comment

Steve Ballmer on the tablet computer:

This morning, I interviewed Ballmer and asked him about the market for tablet/slate computers. He made the excitement sound like empty chatter. He claimed to believe that there isn’t a sizeable market for the tablet.

“They’re interesting,” he said. “But it’s not like they’re big numbers compared to the total number of smart devices in the world.”

Well, Ballmer’s an expert in the field, isn’t he? Here’s Ballmer three years ago, on the iPhone:

There’s no chance that the iPhone is going to get any significant market share. No chance. It’s a $500 subsidized item. They may make a lot of money. But if you actually take a look at the 1.3 billion phones that get sold, I’d prefer to have our software in 60% or 70% or 80% of them, than I would to have 2% or 3%, which is what Apple might get.

Well, there you go.

It might have something to do with the fact that Ballmer had just attempted to steal Steve Jobs’ thunder by showing off three tablet computers at the CES in Las Vegas, to underwhelming disinterest. Since his presentation was a flop, it has to be because tablets just won’t work at all, right?

Cue Steve Jobs, January 27th.

No, Really! It Works! I Swear!

October 24th, 2009 8 comments

Classic:

Looks like they forgot to plug in a cable. People have pointed out a touchscreen on a standard desktop computer monitor is pretty pointless–nobody is going to reach out to their screen like that to control it all day. The orientation problem will have to be fixed before it is actually something people will want to use. Microsoft’s jump into this functionality is an excellent example of kitchen-sink mentality: use something because it’s there, rather than because it’s a good idea.

CEATEC Japan, Part 2

October 13th, 2009 4 comments

On to wrap up the post about CEATEC. I was only there for most of one day, so I did not get to see everything; also, the fact that most everything was in Japanese only hampered my ability to fully understand everything I saw.

Nonetheless, there was some interesting stuff; though much was pre-existing tech, a lot was still fun to see and play with.

For example, this electronic whiteboard:

E Board

E Board2

The projector they had was at waist-level, so it was hard to write without blocking the area you were writing on; this setup is intended to be used with a ceiling-mounted projector (which would not solve all of the problems, but would help). It’s not the sexiest system–having a projector behind the screen, or making the whiteboard itself a display would be far better. But for $1000, it’s a relatively cheap setup–and I can imagine doing a lot with this in my computer class. The whiteboard software can call up any image or file on a computer and make it interactive with what the lecturer is doing. It can also call up saved screens with prepared content. There is a LOT I could do with this thing in my computer class.

Oled Sample

Strangely, I had never seen an OLED in person before this. They do seem very nice–high contrast, rich colors. I hear they’re weak outdoors, though.

Smallest Keyboard

One guy was pitching “the world’s smallest keyboard.” Um, maybe, if you mean one that’s a remote keyboard–I am pretty sure that smaller ones exist on portable devices. And I’m not really sure how he verified that no smaller remote keyboards exist, but OK. This device looks kinda fun, until you start trying to think of situations where you really need it. Like a lot of other tech at the show, this was more along the lines of “it looks cool but adds minimal functionality.”

Sony Datapad

Here’s another example of that ‘limited functionality’ thing: wireless upload of images from a digital camera to the computer. This was at Sony’s booth. Just place the camera on the pad, and presto! The photos download and display. Except that when it was displayed, it suffered from glitches (didn’t connect a few times; the rep had to fiddle with it), and was kind of slow uploading. Plus, there’s been an easier way to do this for a while: the Eye-Fi Wireless SD card, an SD memory card which will automatically upload your photos to a WiFi network as you take them, or when you come in range of a network. It was also at the show, looking for a distributor.

Tdk Superdiscs

TDK had several tech items on display, including these 320 GB optical disks. Promises, promises. There have been tons of “coming soon” super-high-capacity media promised over the years, with very few actually making it to market.

Flexi Solar

This is cool: flexible solar panels. I am sure that they are useful somewhere.

Fac Rec 00

Terminator-Vision!! No, actually, it was facial recognition software Sony was showing off.

Fac Rec 01

Fac Rec 02

This was more for industrial use, but was very interesting to see in action. As you can see, it tagged me as being 90% male, 100% adult, and definitely not a baby or a senior. It figured that I probably had both eyes open and had a hint of a smile, but didn’t see my glasses too well.

The use of this became apparent when the rep explained it to me: a camera would accompany a digital advertising display which would alter its content based upon who was looking at it. If mostly women were looking at the ad space, it would display ads aimed at women; same with different age groups. Presumably the smiling would help gauge the effectiveness of ads. One can imagine other uses for this as well.

Panel 01

Panel 02

Finally, there was the panel discussion on personal computing undergoing a transformation, which was, as I mentioned in the last post, mostly just PR pitches by the execs. I wish they had discussed advances in multi-touch and non-volatile RAM, the possible development of quantum computing, the implementation of facial and body recognition in UI development, specific timetables for adoption of wireless standards, and other stuff I hadn’t even heard of yet. But no, it was mostly about stuff they were actually currently doing, tame stuff like using cloud connectivity (heck, I use that now), with lots of references to how cool Windows 7 is going to be.

One thing that Fujitsu showed actually did seem pretty neat:

Slide 00

I think the name comes from the fact that the displays cover the entire surface of the devices, with no frames–and the devices communicate wirelessly to connect and make larger displays. The exec pulled out a non-functioning sample to show a netbook and a cell phone which both had the exact same depth, so that when you put the cell phone next to the side of the netbook, you essentially extend the netbook display by a few inches.

Slide 01

Then you could add any number of such devices to continue to increase the size of the display.

Slide 02

Pretty nifty concept. Once you think about actually using it, though, its value becomes less striking–maybe adding a few inches to one side could be nice, but when would you really get more than two devices together in a situation where joining them to make a larger display would be viable and useful? Hard to see that happening much.

But still, it’s cool. That’s the main point!

Unfortunately, the end of my visit to CEATEC was marred by NHK, something I should have seen coming when I approached their booth. NHK is Japan’s public TV network–more like the BBC than PBS in that it’s driven by ‘required’ payments by everyone, and their door-to-door collectors are more or less universally disliked. Most people in Japan refuse to pay when the collectors come–technically, you’re supposed to, but I believe there are no penalties for not paying. NHK is kind of like a state-run, state-friendly behemoth which many see as outdated and unnecessary.

The only thing I really wanted to know about was their progress on the next level of HDTV. Pre-HDTV sets had a resolution of 480 (or 525, depending on how you count them) vertical lines; HDTV goes up to 1080 lines. The next generation quadruples that, going up to 4320 lines of resolution. Imagine taking 16 HDTV screens in a 4 x 4 grid–that’s the same resolution you’d get with one single “Super-Hi-Vision” TV.

I came to the NHK booth to ask for info on that, and the guy there said they had one on display, urging me to enter their booth and see it for myself. OK, cool, I though, momentarily forgetting who I was speaking to. So I joined the queue, and waited for 20 minutes, using up the last half-hour of my time at CEATEC. Finally, I got in, and walked past lame displays of this-is-what-a-living-room-looked-like-in-the-60′s, and past a mini-theater showing what 5.1 Surround sound was like. I kept asking, “Where’s the Super-Hi-Vision?” and people kept saying, oh, it’s right over down that way, check it out!

So naturally, when I finally got there, they were shutting it down. Unapologetically, the NHK rep had a “too bad” attitude, and was even a bit condescending about it, as if it was perfectly natural to urge people to wait in line for something and then refuse to extend a display for two minutes to show them what was promised. What kind of idiot are you?

That sour end note aside, CEATEC was a fun event and I did get some fairly useful intel from it. Not as much as I expected, but I learned some stuff–in part, what to expect from such shows, and how I might better approach the show when it comes again next year.