MegaMacs MegaScam?
A few weeks ago I blogged on the MegaFattening MegaMac at Mickey D’s here in Japan. Since then, as reader Jeff pointed out, reports have come out that the MegaMac is so popular that it sells out too quickly–and McDonald’s stores have had to limit sales of the burger at each store to ration the item.
Customers who go away disappointed are given a rain-check coupon to get the MegaMac at another time for a discount–190 yen instead of the regular 350 yen. One such coupon is pictured below; Sachi got one when she tried to order a MegaMac and was told that they were sold out. (Though I have no idea why she would want one–hell, the burger is almost bigger than she is.)
McD’s outlets have limited sales of the special item to “dozens or hundreds” per store per day.
Frankly speaking, I smell a marketing scam. First of all, how could they “run out”? The MegaMac is essentially a Big Mac with two extra patties. Is McDonald’s running out of Big Macs and patties? Nope. So what’s the problem? Do they actual have the materials but their accounting system can’t allow parts for one burger to be used for a different burger? Sounds ludicrous, but I suppose it’s possible.
However, I think that it is more likely that McDonald’s saw an opportunity for a PR device. After all, just introducing a new product will not get them publicity. Even selling a huge number of them might not get printed up. But running out of a specialty product because it’s so popular and then having to give discount coupons… sure enough, that got McDonald’s into the press. That got people’s attention, and has probably generated a lot more sales.
But how can McD’s get more profit by turning away customers? Probably because those customers don’t turn away–they wind up getting something else on the menu. The coupon means they are more likely to return as a repeat customer, and will have the feeling that McDonald’s was generous and that they “won” something.
In the meantime, the franchise gets free press equivalent to free advertising, and their MegaFat specialty item gets the aura of being so popular that only lucky customers get one–kind of like the fast-food equivalent of Louis Vuitton handbags or something.
In the end, they get more money and your arteries get harder. So everybody wins!