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Site Outages

September 18th, 2006

If you’ve had trouble getting through to my site, you aren’t alone. I’ve been having small to large outages for the past few weeks. I’m on my web host about this, but sometimes web hosts do this, and you have to bear through it… One of the frustrating things is that you don’t always know what causes it. Web hosts never admit to screwing up. They either dismiss it as a minor technical glitch beyond their control, or they blame it on a disruptive user on the server. With continued outages like this one, neither makes any sense; either they should have repaired the glitch or given the boot to the disruptive user long before now… which probably means it’s the web host screwing up somehow.

My apologies for the inconveniences. I’ll post a quick note when service seems to be stabilized.

Update: Great. I get a message back saying that the problem “was due vulnerable perl scripts running under a user,” and that they have “disabled that user.” Except when I check, my own site’s comment script has been disabled. Charming.

…And as I tried to post this, I got an error message. Can’t post, either. Swell. My site is up, but it’s also dead. [Obviously I posted this after the problem was fixed.]

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  1. September 19th, 2006 at 01:51 | #1

    I’m using DreamHost now, and after a recent series of severe outages, they posted the most insanely detailed blog post listing everything that had gone wrong. No, they did not blame themselves, but as they are hosted in the same building as MySpace’s servers, and MySpace went down at the same time, I knew it truly wasn’t their fault. I did applaud them though for being so upfront about everything though.

  2. Luis
    September 19th, 2006 at 10:54 | #2

    I just got word back that they’re blaming another user for running vulnerable perl scripts. They could be telling the truth, but if so, then why didn’t they find this guy over the past ten days I’ve been complaining?

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